DEPARTURE AND TIME OF ACCEPTANCE OF ORDERS:
- Orders go from Monday to Friday
- Validated orders leave at 10.00, orders validated after 10.00 will leave the next day
- Carriers do not arrive on Saturday, Sunday and national holidays.
NB: Orders that arrive after 10:00 on Friday will leave on Monday of the following week.
DELIVERY TIMES :
- Normally 24h - 48h
- Packages that leave on Friday are usually delivered on Monday.
- The aforementioned delivery times will not be guaranteed in case of problems that concern carriers / mail or recipients.
(wrong address, recipient absent, closed for holidays etc).
NB: Refunds will not be made if the orders will not be delivered on time.
REGULATION AND EXPENSES:
- Shipping costs are borne by the customer (except in the cases of "FREE SHIPPING").
- In case of failed delivery due to incorrect address or because the customer is absent, the order will be paid again by the customer.
- The seller is not responsible for the damages caused by the transporter during the transport and the possible claims for product damaged during the transport, must be answered directly by sending an email to the transport company, using, when signing, the following clause "ACCEPTANCE OF THE PACKAGE WITH RESERVATION BY (INDICATE THE MOTIVATION). On the contrary, the company will not be responsible for the damages eventually caused.
- Shipping costs are variable depending on the volumetric weight of the package and the number of items ordered. The shipping calculation will be visible directly at the end of the order.